My HP Laptop PC 14-d2000 (2D126AV) is making a peculiar sound from last few days

[Bhausab]

My HP Laptop PC 14-d2000 (2D126AV) has been making a peculiar sound (tidin... tidin  .....two times per sound) for the last few days.

Please help me to fix this issue.

[Hawks_Eye]

Hi @Bhausab 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

I understand there is mechanical noise from your laptop. I recommend you start with a hardware test to confirm the same.

You may perform an extensive system test using the below steps:

Hold the power button for at least five seconds to turn off the computer.

1. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.

On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.

Click Extensive Test.

Click Run once, or Loop until error.

While the test is running, the time remaining and test result for each component are shown on the screen.

If a component fails a test, write down the failure ID (24-digit code) so you have it available when you contact HP Customer Support. The information is also available in Test Logs on the main menu.

To download the latest version of the diagnostics, go to the HP Hardware Diagnostics website. 

If the tests pass, you may want to connect a headphone to your laptop and check if the sound appears on the headphone as well, if the headphone isn't making the noise but the speakers or the computer itself continues to make the noise, please refer to my private message for further assistance.

If the sound appears from the headphone when connected, it's merely an issue with the sound drivers, reinstalling it from the device manager followed by updating the BIOS, Chipset and audio drivers from the HP website, should resolve the issue: Click here to find and install the same.

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye