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Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion x360 14 Convertible PC 14-dy1000 (436S8AV)

My Laptop is working well while connected to the charger. However, it switches off the moment I unplug the charger. The battery percentage is shown 100%. Note the Laptop is just one year old and most of the time battery is not used. 

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