My HP Spectre x360 - 15-df1033dx has a loud static sound that will sound out of the blue

[ganymede2792]

My laptop has a loud static sound, I cannot play audio without it making this loud static sound.  Please help.

Thank you

ganymede2792

[praveen196 · Accepted solution]

@ganymede2792 Welcome to HP Community!

I understand that you are getting loud static sound.

Do not worry. I will try to fix the issue.

Please perform the below steps and check.

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

Click Start->'Control Panel -> Sound -> Playback ->Select the entry that has Green Checj Over, click Properties. Click Advanced Tab above, unclick 'Allow applications to take exclusive control of this device',  click Apply/Ok.

1) Click Start=>Control Panel.
2. Double-Click on the ‘Sound’ Icon
3. Single-click the Speakers to highlight them on Play Tab
4. Click on Properties (bottom right corner)
5. Go to the Enhancements Tab and Click on it
6. Now click "Disable All Sound Effects"
7. Click OK/Apply.

Check if the issue has fixed.

If the issue still persists, please uninstall the audio drivers and reinstall and update the BIOS.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[ganymede2792]

Thank you so much for helping resolve my issue.  The update for the Bios is what fixed it.

Thank you, you are awesome.

[praveen196]

@ganymede2792

We are happy to hear that the provided solutions worked for you.

In the future, if you have any other concerns. Please get back to us. We will assist you.

Have a nice day!!