My HP Victus is overheating to 100 celcius

[Vedant3108]

Hey guys, my laptop is overheating. on battery laptop runs fine and cool but when i plug my charger it overheats to 100 degree celcius. My games keep crashing and i am not able to get full performance from it.
can it be bios?
or anything else
Please help me solve this issue.🙏

heres the drive link of the video. Hope it helps 
[Content Removed]

edit : it still overheats on battery

[Raj_05]

Hi @Vedant3108,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your Victus by HP Gaming Laptop 15 is experiencing overheating specifically when plugged into the charger, which can often be caused by a combination of factors. Here are some troubleshooting steps to address this issue.

Check Power Settings

• Thermal Management: Ensure that your laptop’s power settings aren’t configured to draw excessive power when plugged in. Go to Control Panel > Power Options and check your power plan. Set it to Balanced or Power Saver instead of High Performance.
• Battery and Charger Settings: Check if there are any settings in the BIOS (or the HP Command Center, if installed) that control battery charging and power when plugged in. Sometimes, settings like Battery Health Manager can prevent overcharging, reducing heat.

Update BIOS & Drivers

• BIOS Update: Outdated BIOS versions can lead to power management issues. Go to the HP Support website and check if there’s a BIOS update for your model. If one is available, update it.
• Graphics Drivers: Outdated GPU or chipset drivers can cause your system to overheat. Visit Device Manager > Display Adapters, right-click the GPU and select Update Driver.

Check for Software Overload

• Make sure there are no unnecessary background processes or apps consuming CPU resources. Open Task Manager (Ctrl + Shift + Esc) and look for any processes consuming excessive CPU usage.
• Game Settings: If you're playing resource-intensive games, try lowering the graphical settings to reduce GPU load, especially in demanding titles.

Inspect Cooling System

• Fan Functionality: Ensure the cooling fans are functioning correctly. You can use software like HWMonitor or MSI Afterburner to monitor fan speed and temperature.
• Clean the Vents: Dust buildup can obstruct airflow and cause overheating. Try using compressed air to clean the vents and fans.
• Thermal Paste: If your laptop is older, the thermal paste on the CPU/GPU may have degraded, causing overheating. This might require professional servicing.

External Cooling Solutions

• Consider using a laptop cooling pad to improve airflow when gaming. This can help lower temperatures if your built-in cooling isn’t enough under load.

Test Without the Charger

• Test if the overheating only happens when the charger is plugged in by using the laptop on battery power for a while. If the problem only occurs when charging, it may point to an issue with the power delivery system (charger or motherboard).

[Raj_05]

Check Charger and AC Adapter

• Ensure that your charger is the correct one for your laptop model. If it’s a non-original or faulty charger, it could cause overheating when plugged in. Try using a different charger if possible.

Thermal Throttling

• If your laptop is consistently hitting 100°C, the system might automatically throttle performance to prevent damage. While this is a protective feature, it's not ideal for performance.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Vedant3108]

Hey Alden, Thanks a lot for the helpful information.

The things you mentioned I did almost all of that..

I did boot in safe mode and installed drivers manually. It's that nothing is working at all.

I did clean my laptop, repasted it with new thermal paste, but still it's the same. Before laptop was overheating only when plugged in but now it heats both ways. I have the latest BIOS and everything.. And everyday I encounter new ISSUESS. This is so annoying. Even the HP BIOS doesn't have much tweak options to do. There's literally nothing in the bios. It's been over  a month and I have spent all of it scratching my head to find out what's the issue and how can I solve it but Nothinggg working 😭😭😭

[Raj_05]

Hi @Vedant3108,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support