My HP laptop 14-dq0002dx is running out of storage

[Diane40]

Can I add memory to this device?

[Paul_Tikkanen]

Unfortunately, that would not be possible.

Your notebook comes with a 64 GB eMMC drive that is not upgradable.

Your only option for additional storage would be to insert an SD card in the available SD card reader and use that to store files and pictures on.

[Diane40]

Thanks - this is helpful.  Follow up question - the only programs I downloaded on this computer are Chrome and iTunes.  All my other files are on flash drives.  Would the SD card be helpful under these circumstances?  Thanks again.  

[Huffer]

Where are you storing the iTunes music?

[Paul_Tikkanen · Accepted solution]

You're very welcome.

If your i-Tunes music is stored on the 64 GB drive, you can store the music files on a SD card and set your iTunes program to look for the files on the SD card.

[Diane40]

The music is all on a flash drive.  I may be out of luck unless I can convert the computer to Windows 10.   Windows 11 takes up to many gigs of space.  

Thanks.

[Paul_Tikkanen]

I don't think that reinstalling W10 is going to give you that much space, but if want to do that, I recommend that you clean install W10 by making a bootable USB installation flash drive with the Media creation tool from the link below.

Download Windows 10 (microsoft.com)

Boot from the installation media and when you get to the part that asks, 'where do you want to install Windows,' delete every partition on the hard drive, leaving just one partition of unallocated space.

Click Next and W10 will install.

After W10 has completed installing, you can install the drivers and available software you want from the support page.

HP Notebook - 14-dq0002dx Software and Driver Downloads | HP® Support

Using that method to reinstall Windows will give you the maximum amount of storage space available.

[Diane40]

Thanks - I will try this.

[Paul_Tikkanen]

You're very welcome.