My HP notebook will not charge

[Chanel247]

My laptop will not charge until it is completely dead and shut down. I already replaced my AC adapter and checked that it worked for other laptops- it does. When performing the component test - AC adapter, it does not register it is attached to the computer. The ac adapter obviously works if it’s capable of charging the laptop when it’s completely dead. The white LED light is on. It just won’t charge while plugged in.
I have my original battery - battery test passed the component test. 
Please help! Thank you 

[Echo_Lake]

@Chanel247

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• 1. Go to Start, search for Device Manager, and open this result.
• 2. Expand batteries.
• 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
• 4. Shut down the computer. 
• 5. Disconnect the charger.
• 6. Remove the battery.
• 7. Hold down the power button for 1 minute.
• 8. Insert the battery only.
• 9. Attempt to turn the battery on.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.