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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Unfortunately, the battery is a component of the laptop that is only warrantied for one year, depending on the country or whether the laptop's owner purchased a seperate care pack battery-only warranty.
HP Notebooks PCs - Understanding the notebook battery warranty
"Shouldn't an OEM battery last more than 18 months?"
I think that it should, but doesn't always last for more than a year. In the US, the warranty for a battery is one year.
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