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HP Recommended

I have a problem that has been discussed quite a bit on this forum. You turn your computer on and you get a dark screen, After a minute or so the login screen appears. 

I want to know whether installing the file below is still a valid remedy for this annoying problem:

 

http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.exe

3 REPLIES 3
HP Recommended

@p155 wrote:

I have a problem that has been discussed quite a bit on this forum.

You turn your computer on and you get a dark screen, After a minute or so the login screen appears. 

I want to know whether installing the file below is still a valid remedy for this annoying problem:

 

http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.exe


 

From: http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.html#

 

the answer seems to be "yes".

 

Try installing it.  It cannot "break" your computer.

 

P.S. Windows Update may already have installed this update, maybe in October 2017 ???

 

_____________________________________________

 

 

TITLE: HP Image Enhancement for System Logon

VERSION: 1.00 REV: A PASS: 1

 

DESCRIPTION:  This package provides an update to HP image prevents/fix long system logon process.

PURPOSE: Critical
SOFTPAQ FILE NAME: SP81965.exe
EFFECTIVE DATE: September 16, 2017
CATEGORY: Software-Solutions

PRODUCT TYPE(S):  Workstations;Consumer Desktops;Notebooks

HARDWARE PRODUCT MODEL(S):


HP Slimline 260-a0xx Desktop PC
HP Slimline 260-p0xx Desktop PC
HP 460-a0xx Desktop PC
HP 460-p0xx Desktop PC
HP Pavilion 510-a0xx Desktop PC
HP Pavilion 510-p0xx Desktop PC
HP Notebook PC
HP 255 G5 Notebook PC
HP 256 G5 Notebook PC
HP 250 G5 Notebook PC
HP 245 G5 Notebook PC
HP 240 G5 Notebook PC
HP Pavilion 27-a0XX All-in-One PC
HP Pavilion All-in-One PC All-in-One PC
HP Pavilion 24-b0XX All-in-One PC
HP Pavilion 24-a0XX All-in-One PC
HP All-in-One PC All-in-One
HP 246 G5 Notebook PC
HP Pavilion x360 Notebook PC
OMEN X by HP 900-0xx Desktop PC
HP ENVY Notebook PC
HP ENVY m7 Notebook PC
HP Pavilion x360 Convertible Notebook PC
HP Pavilion Wave 600-axxx Desktop
OMEN by HP 870-xxx Desktop PC
HP Notebook x2 Detachable
HP Pavilion 510-a1xx Desktop PC
HP Pavilion 510-p1xx Desktop PC
HP Slimline 260-a1xx Desktop PC
HP Slimline 260-p1xx Desktop PC
HP Spectre x360 Convertible
HP ENVY x360
HP Pavilion 27-a1XX All-in-One PC
HP Pavilion 24-b1XX All-in-One PC
HP Pavilion 24-a1xx All-in-One PC
HP 27-b0xx All-in-One
HP 34-b0xx All-in-One
HP Stream x360 Convertible PC HP Stream x360 Convertible
HP Notebook HP x360 Covertible PC
HP Pavilion 560-p0xx Desktop PC
HP Stream 11 Pro G3 Notebook PC
HP Pavilion 27-q2XX All-in-One PC
HP Pavilion 27-a2XX All-in-One PC
HP Pavilion 24-b2XX All-in-One PC
HP Pavilion 24-q1XX All-in-One PC
HP Pavilion 24-a2XX All-in-One PC
HP Pavilion Wave 600-a1xx Desktop
OMEN X by HP 900-1xx Desktop PC
HP Pavilion 560-p1xx Desktop PC
HP HP ENVY 750-5xxPC Desktop PC
HP Pavilion 570-p0xx Desktop PC
HP Pavilion 570-a0xx Desktop PC
HP Slimline 270-a0xx Desktop PC
HP Slimline 270-p0xx Desktop PC
HP HP ENVY 750-4xx Desktop PC
HP Pavilion x360 15 Convertible
HP ENVY x360 15m Convertible
HP ENVY x360 15 Convertible
HP Pavilion x360 11m Convertible
HP Pavilion x360 11 Convertible
HP Pavilion x360 14m Convertible
HP Pavilion x360 14 Convertible
HP ProOne 440 G3 AiO
HP ProOne 490 G3 AiO
HP ENVY 13
HP ENVY 17
HP ENVY 17m
OMEN X by HP P1XXX Desktop PC
HP 17q Laptop
HP 17g Laptop
HP 17 Laptop
OMEN by HP 15 Laptop PC
OMEN by HP 17 Laptop PC
HP 258 G6 Notebook PC
HP 256 G6 Notebook PC
HP 250 G6 Notebook PC
HP 255 G6 Notebook PC
HP 246 G6 Notebook PC
HP 240 G6 Notebook PC
HP 14 Laptop
HP 245 G6 Notebook PC
HP ENVY 750-6xx Desktop
OMEN by HP 880-0xx Desktop PC
HP Pavilion Wave 600-a2xx Desktop
HP Pavilion 570-a1xx Desktop PC
OMEN X by HP 17 Laptop PC
HP Pavilion 24-x0xx All-in-One PC
HP Pavilion 24-r0xx All-in-One PC
HP Pavilion 27-r0xx All-in-One PC
HP Spectre x360 13 Convertible
HP Pavilion 14 Notebook PC
HP Z VR Backpack G1 Workstation
HP ENVY 750-6xx Desktop PC
HP Pavilion Power 580-1xx Desktop
HP Pavilion Power 580-0xx Desktop
HP Pavilion 17 Laptop
HP Spectre 13 Notebook
HP Pavilion Power 15 Laptop
HP Pavilion 15 Notebook PC
OMEN by HP 880-1xx Desktop PC
HP Stream Laptop
HP Spectre x2

OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (64-bit)

 

 

 

 

 

 

 

 

 

HP Recommended

Thanks for the reply. My concern is that the patch is old and I haven't anybody in the forum talk about this issue since around January 2018. 

 

Would you happen to know if there's been any recent activity on the forum regarding this issue and whether people have are still using this fix?

HP Recommended

@p155 wrote:

My concern is that the patch is old.

I haven't anybody in the forum talk about this issue since around January 2018. 

Would you happen to know if there's been any recent activity on the forum regarding this issue,

and whether people have are still using this fix?


Presumably, in/after October 2017, Windows Update has "routinely" applied this update to all computers running Windows 10. So, its "oldness" does not matter.

 

In theory, there might have been an update that "supercedes" the update, but Windows Update would have "routinely" applied such an update.

 

Unless some people using Windows 10 Professional have "blocked" this update,  every Windows 10 (Home or Pro) system is still using the fix.

 

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