My Spectre x360 does not exceed 25% of CPU usage

[Mert27]

Hello,

I've been using my Spectre for over 2 years. Lately, my laptop started to crash for no reason. Also when I am doing CPU needing works, my cpu does not seem to use any more than 25% even when the CPU temperature is about 55. I ran test on bios for the CPU but they do not detect any problems. Is there any way I can solve this problem?

[praveen196 · Accepted solution]

@Mert27 Welcome to HP Community!

I understand that the Spectre x360 does not exceed 25% of CPU usage.

Please perform the below steps and check.

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Please update the BIOS.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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