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‎02-04-2023 06:13 AM

HP Recommended
Product: HP Notebook - 15-dw0070nl
Operating System: Microsoft Windows 11

Hi the battery in my notebook which was bought in 2020 lasts just less thgan an hour now, and requires to be connected to a power source at all times 😞 Sadly, the factory warranty expired in 2021. Is there anything that could be done about that?

Category:
1 REPLY 1

‎02-10-2023 08:58 PM

HP Recommended

Hi @katelo 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing battery issue with HP Notebook - 15-Dw0070nl.

 

Request you to please click on this link and follow the steps to test the battery.

 

If there is a failure ID, I request you to share the Failure ID with us.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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