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‎04-24-2021 11:21 PM

HP Recommended
Product: OMEN by HP Laptop 15-ce0xx

Hi, today I had my laptop get a physical clean and when they pulled out the battery we noticed that one of the cells is completely bloated, but now I cant find the replacement. I don't want to buy a knock off battery but my god the HP webpage is a maze to be able to find costumer support. 

I need the HP Spare 917724-855 for delivery in Mexico.

Please help me this is my work computer and I cant go without it 

2 REPLIES 2

‎04-24-2021 11:51 PM

HP Recommended

@Pekinessa 

 

It is N/A on HP Part Store

 

                 https://partsurfer.hp.com/Search.aspx?searchText=917724-855

 

You have to try elsewhere, for example

 

                 https://www.amazon.com/917724-855-TPN-Q193-Compatible-15-CE015DX-917678-1B1/dp/B07FM2GV9G

                 https://www.newegg.com/p/16J-00F6-09FC2

                 https://www.newegg.com/p/1B4-07Y6-00048

 

Regards.

BH
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‎04-24-2021 11:57 PM

HP Recommended

I looked for a genuine HP and came up short. If you are not willing to accept a third party battery options do not seem very good. HP will no longer sell this. This one on newegg.com ships from China. Not sure they will ship to Mexico. 

 

https://www.newegg.com/p/16J-01GT-00G44

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