My laptop was stuck at 50% despite charging (it DOES have the charging symbol, it just didn’t go above50%). I restarted it, didn’t fix it, so I shut it down and left it unplugged overnight. Didn’t solve it. I tried leaving it unplugged for a few minutes, battery went down to 48%. Now when I plug it in it won’t go above 48%.
this started yesterday, 9/21/20. Haven’t had battery problems before that. I’m running windows 10 I guess.
Kinda need this laptop for classes, would appreciate help. Thanks.
You can check the battery to some extent using Powershell built into Windows 10. as follows: 1) Press Windows key + X 2) Click Powershell in the menu 3) Type powercfg /batteryreport
This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is less than 50% of the Design Capacity, it is faulty and needs to be replaced.
Also note the figure alongside the "Cycle Count". This tells how many times the battery has been fully recharged. A typical battery can handle around 500 charge cycles, but some will fail sooner than that.
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I checked, and design and full charge capacity are the same number (and it just gives me a dash for the cycle count). But my battery’s still at 48% despite having been plugged in for 24 hours straight now (I’m not willing to let it run down as I *really* need this for school, especially right now).
not really sure what to do here, does this suggest that it’s not a hardware problem? Or just a different type of hardware problem
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