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Microsoft Windows 10 (64-bit)

so when I was on a skype call, my picture wouldn't work, and it wouldn't let me start a video call saying that my camera is unavailable. Then when I opened the camera app, it says camera not found. I updated my drivers and went through some youtube tutorials too, but nothing has helped and now I dont know what to do about this.

Note I dont know what the board means....

1 ACCEPTED SOLUTION

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@nayab_99

 

Thank you for the update.

 

In the future, if you have any other concerns. Please get back to us. We will assist you.

 

I hope that answers your query,  

 

If it did, simply select "Accept as solution", to help the community grow, 

 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

 

Have a great day ahead.

 

View solution in original post

3 REPLIES 3
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@nayab_99 Welcome to HP Community!

 

I understand that the camera is not working.

 

Please provide the correct product number.

 

Please refer to the following link to troubleshoot the camera issue.

 

Note: The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

 


Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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it has been sorted out thank you. it was the button on the side that I had accidentally pressed. 

HP Recommended

@nayab_99

 

Thank you for the update.

 

In the future, if you have any other concerns. Please get back to us. We will assist you.

 

I hope that answers your query,  

 

If it did, simply select "Accept as solution", to help the community grow, 

 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

 

Have a great day ahead.

 

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