• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es1000 (446V7AV)
Microsoft Windows 11

How do I contact HP so I can send this back?

20 REPLIES 20
HP Recommended

Hello @wood177 

Sorry to hear that you are having problems ... I would like to help you.

 

Please send good visible picture of your keyboard.

HP Recommended

my keyboard

HP Recommended

Hello @wood177 

Please send only a picture of the keyboard, try again ...

HP Recommended

20220822_104634.jpg

HP Recommended

20220822_112256.jpg

HP Recommended

Hello @wood177 

 

Take time and read --->>> The Insert Key On An HP Envy Laptop

 

Please report your results

HP Recommended

None of these solved my problem.

fn +E does not result in <insert>

 

HP Recommended

Hello @wood177 

 

When and where did you buy the notebook? There are only short return periods !

HP Recommended

Here are the Windows shortcut keys for when there is no Insert key on a keyboard.

 

Ctrl+C for copy    (Hold down the Ctrl key and tap the C key once)

 

Ctrl+V to insert.  (Hold down the Ctrl key and tap the V key once)



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.