My keyboard backlight has stopped working on my hp spectre x 360

[fidel2222]

So I wanted to turn of the keyboard backlight at some point because it was flickering. I cant remember what exactly happened but i succeeded now i cant turn it back on or even find how to turn it back on its been 2 years now and I have gone to bios updated driver and all that I'm frustrated i need help. the other minor keyboard lights are working though example caps lock led ,power button led, microphone and camera fn keys still light up when activated but the main backlight to light up the keys are gone 

HELP!!!!!!!

[Kuroi_Kenshi]

Hi @fidel2222,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Keyboard Shortcut:

• Make sure you've tried turning on the backlight using the keyboard shortcut. For HP laptops, this is usually done by pressing the F5 or F4 key. Look for a key with the backlight icon on it.

BIOS Settings:

• Boot into the BIOS settings to check if the backlight has been disabled there.
• Restart your laptop and press Esc or F10 as soon as it powers up.
• Navigate to the “Configuration” or “Advanced” tab to find the keyboard backlight settings and ensure it’s enabled.

HP Command Center:

• Use the HP Command Center or HP Support Assistant to manage and adjust your keyboard backlight settings.
• Download HP Command Center or HP Support Assistant from the HP website if you don't have it installed.

Update or Reinstall Drivers:

• Go to the Device Manager (search for "Device Manager" in the Windows search box).
• Expand the "Keyboards" section, right-click on the keyboard device, and select "Update driver."
• You might also consider uninstalling the driver and then restarting your computer. Windows will reinstall the driver automatically.

Windows Mobility Center:

• In some models, the Windows Mobility Center lets you toggle keyboard backlight.
• Search for "Windows Mobility Center" in the Windows search box, and check if there is an option to turn on the keyboard backlight.

Check HP Support Site:

• Visit the HP support website and search for your specific model to find any related support documents or solutions.

Reset SMC (System Management Controller):

• For some laptop models, resetting the SMC can resolve backlight issues.
• Shutdown your computer.
• Press and hold the power button for 10-15 seconds while it is turned off.
• Turn your laptop back on.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,