My laptop Battery is draining too fast

[K_Nagaraj2000]

My laptop battery is draining too fast within three months of purchase, i have calibrated it to solve the issue; it gave good battery backup for two to three days but problem persisted after that. I have contacted hp officials through their chat services. they asked me to follow some methods and said the problem is not in the battery, but in software and drivers. They asked me to follow some methods which involved deleting battery drivers and reinstalling the. It worked but after a week the problem came again. i need some permanent solution. please help me, I am not even getting 2hrs of videoplay back on my HP Victus which has  70  watts battery.

Thank You.

[Echo_Lake]

@K_Nagaraj2000

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I understand that your HP notebook battery is not working correctly. 

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

If the issue persists, follow the next steps.

• 1. Go to Start, search for Device Manager, and open this result.
• 2. Expand batteries.
• 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
• 4. Shut down the computer. 
• 5. Disconnect the charger.
• 6. Remove the battery. (only for removable battery)
• 7. Hold down the power button for 1 minute.
• 8. Insert the battery only. (only for removable battery)
• 9. Attempt to turn the battery on.

Hope this helps! Keep me posted for further assistance.
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