My laptop burned out of no where and I don't know how to fix it

[thuser1]

My laptop turned off randomly and its not turning on anymore. The laptop is out of warrenty so what's the best course of action in order to repair it or to get it replased?

[VikramTheGreat]

Hi @thuser1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I completely understand how frustrating and even a little disheartening it can feel when your HP laptop suddenly shuts down and refuses to power back on, especially when it's out of warranty.

Step-by-Step: What to Do When Your HP Laptop Won’t Turn On

1. Perform a Hard Reset (Power Drain)
   • Disconnect the charger and remove any external devices (USBs, SD cards, etc.).
   • If your laptop has a removable battery, take it out.
   • Press and hold the power button for 15–30 seconds to drain residual power.
   • Reconnect the charger (without the battery if removable) and try turning it on.
      
2. Check the Power Adapter and Charging Port
   • Feel the adapter, does it get warm? If not, it might be faulty.
   • Try a different compatible charger if available.
   • Inspect the charging port for dust or damage.
      
3. Look for Signs of Life
   • Any LED lights blinking? Fan spinning? Caps Lock flashing?
   • A blinking Caps Lock or power light can indicate a hardware error. HP has blink code diagnostics to interpret these.
      
4. Try an External Display
   • Connect your laptop to an external monitor to rule out a display issue.
      
5. Remove and Reseat RAM (if accessible)
   • If you're comfortable, open the back panel and reseat the RAM modules. Faulty or loose RAM can prevent startup.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat