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‎01-31-2022 02:13 PM

HP Recommended

Hello best community, 

Hope you are doing well, i try do describe my laptop situation and sorry my bad english. My laptop hp omen 15-dh0798nd was in windows 11 but i figure it out that the system consume more Ram and processor, so i decide to downgraded to windows 10. After 1 day of my downgrade when ever i open Mozilla Firefox my laptop stuck in mozilla window and couldn't do nothing so i try to shut it down by pressing power button, and when i turn it on, it stuck in Hp omen logo with message "automatic repair", after this i verify my BIOS version and i found it old so i download the new version and flash it on my usb. And when i try to update my BIOS the computer stuck in 23%.

IMG_20220130_202825.jpg

 

Now the update was interrupted and when computer try to recover the bios, my computer display black screen and the pc fan a lot.

Screenshot_20220131_221050_com.huawei.himovie.overseas.jpg

 

Now i want to know wich hardware part is the source of this problem and also i want to know if cmos battery is integrated with my laptop battery.

Thank you and sorry again for my bad English. 

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