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HP Recommended
HP 15-DA1041TU
Microsoft Windows 10 (64-bit)

I'm facing error 601 on my laptop while switching on ,I ran  a battery test using HP PC HARDWARE DIAGNOSTICS WINDOWS and I got FAILURE ID :9GC73H-9PFAJR-XD7XHG-C9DS03 and my Product ID is  6FS90PA#ACJ. From the test results of the battery test I understood that my battery became weak and its charging capacity has been decreased considerably. Here I am uploading images of the test result. Do I need to replace my battery with new one?

 

 

2021-03-30 (1).png

 

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1 REPLY 1
HP Recommended

@Ravindra-T 

 

Normally error 601 for internal battery means Please buy new battery

 

Regards.

BH
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