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‎03-07-2023 04:41 AM

HP Recommended
Product: HP Pavilion 15-p076sa Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 11

My laptop thinks it has no battery, if I troubleshoot it says no battery is installed. I need to keep it plugged in all the time to use it. How can I fix this?

Category:
3 REPLIES 3

‎03-07-2023 07:17 AM

HP Recommended

Replace the battery. When it is completely dead it will not register as it is putting out no electricity. That is an older laptop and battery failure is to be expected after all this time. It is an external easily removeable battery:

 

(18) 4-cell, 41 WHr, 2.8A H Li-ion battery 756743-001

 

https://www.amazon.co.uk/Egoway-14-v000-v099-15-k000-k099-17-f000-f099-HSTNN-DB6K/dp/B076LX413V/ref=...

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‎03-08-2023 03:05 AM

HP Recommended

Thanks for coming back to me. My laptop is approx 18 months old! I've never had a battery give up on me this soon...

1 person found this reply helpful
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‎03-08-2023 12:02 PM

HP Recommended

Then the model number you gave is not right. Here is how you find the right one:

 

How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes

 

These are the specs on the model number you gave which is over 10 years old:

 

HP Pavilion 15-p076sa Notebook PC Product Specifications | HP® Customer Support

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