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‎09-09-2019 11:23 AM

HP Recommended
Product: L9N79EA#A2N
Operating System: Microsoft Windows 8.1 (64-bit)

I want the answer from HP. I broke my touch pad and gave it to jarear they replaced it but the notebook stopped working like before if I touch my laptop a little hard it shuts off and restarts

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-11-2020 02:28 PM

HP Recommended

Hello, if you have a problem since a repair I recommend to you contact the repairman.. When in your PC do you touch hardly when it restart?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

View solution in original post

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2 REPLIES 2

‎09-09-2019 12:48 PM

HP Recommended

@Samir16 

HP did not service your notebook, someone else did -- so it's unreasonable to expect HP to fix any problems they created.



I am a volunteer and I do not work for, nor represent, HP
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‎01-11-2020 02:28 PM

HP Recommended

Hello, if you have a problem since a repair I recommend to you contact the repairman.. When in your PC do you touch hardly when it restart?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Was this reply helpful? Yes No
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