My online HP laptop warranty does not equal the purchase date

[johnejohn123]

I purchased an HP Pavilion 15-CS3001NE laptop on 14 June 2020, and when i check my HP warranty online @ https://support.hp.com/us-en/checkwarranty i got that my warranty started @ 08 March 2020 ! so i am not sure why my warranty started 3 months prior to my purchase? now my laptop serial number has its 4th, 5th and 6th digits as 010, which mean it was manufactured in 2020 week 10, so seems my warranty equals the manufacture date rather than the purchase date? can anyone advice on this please?

[Repairatrooper]

If you did not register your product with HP then the warranty you are seeing is based on date of manufacture, not date of. purchase. You can. update the warranty status by contacting HP and providing a proof of purchase.

[Dragon-Fur]

@johnejohn123 

Warranty Date can be fixed.

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References

Warranty Check

• Warranty Check – Single or Multiple Devices

       NOTE:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

• If necessary, Select your Country on the main website page or at the bottom (click Flag)
• Scroll down > To the right of Check multiple warranties, Click Continue
• Enter the Serial Number and Country for one or more devices / systems to be checked
• Check the box to verify you are "Not a robot"
• Click Submit (at bottom of list entries)
• When the page opens, Click View Details

NOTE: The online database results do not impact the actual contract.

Warranty Dispute

Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

• If necessary, select your Region / Country:  Scroll to bottom of page and click the Flag
• HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

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