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‎08-04-2020 05:02 AM

HP Recommended
Product: Pavilion 15-n015sl
Operating System: Microsoft Windows 10 (64-bit)

Hi there, I am trying to get my pc up and running again. The pc is perfectly functioning however the both  the frame that surround the screen and its platic "hinges" got broken. I was wondering if any of you knew the part name and number so that I can try to order it. I will attach some pictures for you guys to have a 360° view on my issue here. 

WhatsApp Image 2020-08-04 at 12.58.34 (1).jpegWhatsApp Image 2020-08-04 at 12.58.34.jpegWhatsApp Image 2020-08-04 at 12.58.33 (1).jpegWhatsApp Image 2020-08-04 at 12.58.32.jpegWhatsApp Image 2020-08-04 at 12.58.33.jpeg

 

Thanks in advance

1 REPLY 1

‎08-04-2020 01:34 PM

HP Recommended

@Manueleg

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.

 


I am an HP Employee

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