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HP ENVY x360 - 15-cn1003nx

my laptops screen is shrinking from sides. i can see yellow colour on all the corners and yellow lines connecting to those corners. it was very faint colour before one month, but it is increasing just like it is growing to cover the whole screen,

5 REPLIES 5
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An image is worth a thousand words. 

 

Can you take a digital photo  of what you are describing and post it here in your thread?

 

Is your laptop still in its  free one year warranty period?

 

 



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I tried taking photo of the screen. as it requires darkness to see the changes on the screen, i am not able to get a photo from my phone in darkness. the yellow colour is visible while switching on and shutting down. No, my laptop is not in its warranty period

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If not in warranty, a replacement cost will be out of your own pocket.

 

If I may ask, just out of curiosity, how long have you had the laptop?

 

From what I see of the manuals, the laptop is about the five or six year mark.

 

It may be time for you to source a replacement, especially if you use it for work.



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I purchased it in 2019

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@Milimils wrote:

I purchased it in 2019


Thanks.

Take a look at my previous reply.



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