My spectre x2 doesn't turn on at all. What can I do?

[Anitamira]

I work on it the night before and it was working perfect. It had 50% of battery when I turned it off. Today I tried to turn it on but it didn't. I tried to charge it but even if the charging indicator light is red it doesn't turn on. It seems to be dead. What can I do?

[Melendda · Accepted solution]

Hello Anitamira,

-Could you please try removing the battery and the charger and Holding the power button for about a minute.

-Then connect once again the battery and the charger and try to turn on the computer.

-If that does not work, please try only with the charger and  remove the battery to see if there is a problem with the battery.

-Also check if when the computer turns on shows leds on the bloq mayusc button.

Please let me know if you have any question.

regards

[Jmartinezv]

Hello,

Im sorry to hear your having this power up issue with your spectre x2

I was able to find the following link to hopefully resolve the power up situation .It also contains several links to additonal options you can use to troubleshoot.

http://support.hp.com/us-en/product/HP-Spectre-12-x2-PC-Series/8499276/model/9061109/document/c00259...

I hope this works for you

Have  a good day

Regards,

Jmartinezv 

[Tryambak_D]

Hi Anitamira,

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

The following link may help you to fix your problem.

http://support.hp.com/us-en/product/HP-Spectre-12-a000-x2-Detachable-PC/8499276/model/9061111

Thanks.

[Anitamira]

Thank you so much !!! I am extremely happy, it actually worked even though my spectre doesn't have removable battery. I tried holding the power button for one minute and then I connected the charger and tried to turn on the computer holding the power button for one minute again and it finally worked!!! Hopefully I it won't happen again.

[Melendda]

Your Very welcome Anitamira,

Happy to helped you 🙂

Have a great day.