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Anitamira Honor Student
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My spectre x2 doesn't turn on at all. What can I do?

Spectr x2 detacheble 12-A001TU
I work on it the night before and it was working perfect. It had 50% of battery when I turned it off. Today I tried to turn it on but it didn't. I tried to charge it but even if the charging indicator light is red it doesn't turn on. It seems to be dead. What can I do?
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My spectre x2 doesn't turn on at all. What can I do?

Hello Anitamira,

 

-Could you please try removing the battery and the charger and Holding the power button for about a minute.

 

-Then connect once again the battery and the charger and try to turn on the computer.

 

-If that does not work, please try only with the charger and  remove the battery to see if there is a problem with the battery.

 

-Also check if when the computer turns on shows leds on the bloq mayusc button.

 

Please let me know if you have any question.

 

regards

 

 

 

 

I am an HP employee
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Tutor Jmartinezv Tutor
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Message 3 of 6
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My spectre x2 doesn't turn on at all. What can I do?

Hello,

Im sorry to hear your having this power up issue with your spectre x2

I was able to find the following link to hopefully resolve the power up situation .It also contains several links to additonal options you can use to troubleshoot.

 

http://support.hp.com/us-en/product/HP-Spectre-12-x2-PC-Series/8499276/model/9061109/document/c00259...

 

I hope this works for you

Have  a good day

 

Regards,

 

Jmartinezv 

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My spectre x2 doesn't turn on at all. What can I do?

Hi Anitamira,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

The following link may help you to fix your problem.

 

http://support.hp.com/us-en/product/HP-Spectre-12-a000-x2-Detachable-PC/8499276/model/9061111

 

Thanks.

I am an HP Employee.
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Anitamira Honor Student
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My spectre x2 doesn't turn on at all. What can I do?

Thank you so much !!! I am extremely happy, it actually worked even though my spectre doesn't have removable battery. I tried holding the power button for one minute and then I connected the charger and tried to turn on the computer holding the power button for one minute again and it finally worked!!! Hopefully I it won't happen again.
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My spectre x2 doesn't turn on at all. What can I do?

Your Very welcome Anitamira,

 

Happy to helped you 🙂

 

Have a great day.

 

I am an HP employee
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