• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

> what do you think the problem might be ...

 

1. Your computer (and video-adapter) is just above the "recommended" requirements;

 

2. the authors of the software are not taking advantage of multi-CPU processors.

 

HP Recommended
So maybe my pc could be fake?
HP Recommended
Another error I've come across is the bios
When I restart my pc and press f2
It hangs on a screen showing "initializing diagnosis "

Nothing happens

HP Recommended
Please I need a solution
HP Recommended

> So maybe my PC could be fake? 

 

Maybe, but not at all likely. 

They say that the only things that are 100% certain are death and taxes. 

 

Where did you find those two different product-numbers?

 

> Another error I've come across is the BIOS. When I restart my PC and press F2, It hangs on a screen showing "initializing diagnosis". Nothing happens.

 

How many minutes and seconds did you wait before declaring that "nothing happens" ?

Turn your computer off.

Try disconnecting all external devices (printers, scanners, external disk-drive, USB memory-sticks) and then restart your PC and press F2, and wait for a long time.

 

> Please, I need a solution.

 

To what problem:

* FIFA14 runs slowly on your current 2.4 Ghz processor,

* two different product-codes,

* "hang" after pressing F2,

 

?

 

HP Recommended
Both problems
HP Recommended

> Both problems.

 

I listed THREE, not TWO.  Sigh.

 

Only a faster processor, together with a high-performance video-card, will make FIFA14 run faster.

 

Your computer's specifications: https://support.hp.com/us-en/document/c02996675

state: QE118UA#ABA

 

Since it is a "notebook" computer, it would be difficult to have a faster processor, and then impossible to change the video-card.

 

Where did you find those two different product-numbers?

 

 

HP Recommended

How many minutes and seconds did you wait before declaring that "nothing happens" ?

 

Turn your computer off.

 

Try disconnecting all external devices (printers, scanners, external disk-drive, USB memory-sticks) and then restart your PC and press F2, and wait for a long time.

 

Tell us what happens.

 

HP Recommended
Your not getting my question
I said I think I have 2 different products
When i remove my battery and check the product
They wrote QE118UA#ABA

But when i press my start button and check the system information
The sdku is LF156UA#ABA
Which is a different product
HP Recommended
My processor isn't 2.4GHz
It's 2.53GHz
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.