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‎01-14-2021 06:11 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I can’t even begin to express how disgusted I am with HP and their customer service. They have pushed back my repair multiple times and my laptop has been gone for almost 2 months!!! I have been on the phone for almost 2 hours waiting for someone to answer me this is so ridiculous!!! I will never in my life order another product from this sad company. I need my laptop back today, TODAY. SOMEONE from HP please send me back my laptop. I work, I am a graduate and I need my laptop! I am extremely upset. On the phone for 2 hours and can’t chat with the virtual agent at all. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-17-2021 07:59 AM

HP Recommended

@SFFFFFFF

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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1 REPLY 1

‎01-17-2021 07:59 AM

HP Recommended

@SFFFFFFF

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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