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‎03-25-2019 03:33 AM

HP Recommended
Product: Pavilion G6 notebook pc
Operating System: Microsoft Windows 10 (64-bit)

I upgraded my pc to windows 10 64bit and lost my hp coolsense. when i installed it it aborted my installation my saying that I dont have .Net framework, which i have. please help me in providing the link to download the hp coolsense. please 

2 REPLIES 2

‎03-25-2019 04:01 AM

HP Recommended

Have you tried restarting the machine?

No need for thumbs up or other farcical deeds.
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‎03-25-2019 07:06 AM - edited ‎03-25-2019 07:07 AM

HP Recommended

Hi, @akshat112 

 

W10 does not come with Net Framework 3.5 installed.

 

Here is what you need to do to install HP Coolsense...

 

Go to the Windows Control Panel>Programs>Turn Windows features on or off>the window opens.

 

The first program that should show up is Net Framework 3.5.  Check the box, and after a few minutes, W10 will install Net Framework 3.5 for you.

 

Then go to the HP coolsense website and install the latest version for your notebook...

 

https://support.hp.com/us-en/document/c02638953

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