NVMe SSD support

[UDanny]

Hi. I recently installed a 128gb SSD in my NVMe port in my hp pavilion 15-cc050wm, and my pc just freezes upon switching on and using the pc for a while. I'm wondering if i got a bad unit SSD or that my pc doesn't support SSD's. I know if my pc doesn't support SSD's, it shouldn't have an SSD port.

I even tried using the SSD as a boot drive to see if it can work, but nothing changes. Windows installs but still freezes.
Any suggestions?

[Huffer · Accepted solution]

You have an M.2 port not an NVME port. The laptop can only accept a SATA M.2 SSD 2280 form factor. If the M.2 SSD you installed is NVME you should not be able to see it from the BIOS or install Windows to it; the system should not recognize that it is installed. 

[Gordon58]

I have a HP Pavilion 15-ck075nr laptop, and the manual is not clear on which SSDs are compatible.  Also, the manual is not clear as to what type the M.2 slot is or supports (i.e. SATA or NVMe).  The manual on page 22 says that you can use M.2 2280, PCIe, NVMe, solid-state drive.  I have done a lot of research on this in the last couple of years, and have read many posts regarding customers having issues with determining which SSDs are supported and why the bios doesn't recognize the SSD when installed.  In addition, what complicates this whole process is that there are at least 12 system boards for the HP Pavilion 15 Laptop PC series, and not knowing which system board was installed in your specific laptop can make it difficult to determine the answer to your question.

So, for my question regarding what type of M.2 slot is in my system (HP Pavilion 15-ck075nr), the part number for the system board is  L01691-601, DAG77AMB6C0 Rev  C.  The system BIOS has the latest version (F.15 Rev A) installed.

Please let me know what type of M.2 slot that I have so I can determine the appropriate SSD drive to use.

[UDanny]

@Huffer, Thanks for the info. So I should go ahead and purchase an M.2 SATA SSD (NGFF) right?
SSD types are so much that it gets confusing eventually.

[UDanny]

@Gordon58,
What year was your pc made?
If its around 2016/17, I thinkthe better and safer option is M.2 SATA. I learnt the hard way😓

[UDanny]

@Huffer, Please, does this Notebook support NVMe SSD or M.2 SATA SSD.  (Asking for a friend).

Model Number: 15dw0037vm

Product ID: 6FV98UA#ABA

Serial Number: [Personal Information Removed]

[Huffer]

xx37wm? Its an Intel Core i3 so should accept NVME...please, compatibility is on a specific model basis. Telling people if your laptop was made in 2016/2017 you need SATA SSD is at best partially true. If you do not know the answer please refrain from answering, OK?

[UDanny]

I'm sorry about that. Point noted. 

But, you mentioned i3, and it got me thinking, if an i3 supports NVMe, why does an i5 not support it? So many complexities to this thing

[Gordon58]

@Huffer and @UDanny,

You both make very good points.  But, in most instances, I would have to agree that the 'Year' doesn't really provide much in helping to determine the M.2 type or capability.  But, I am hoping that since the laptop motherboard is "Rev C.", this would result in finding the specific components assembled and capability of this motherboard as opposed to let's say the same motherboard that was Rev A.   Someone in HP must have this level of documentation.  I'm just surprised that this information is not readily available to the public.  I mean why is this so hard to find?  HP Customers should not have to go through the expense and the trial/error to determine which SSD is supported on their system or what type M.2 is in any laptop.  

@Huffer,

Are you looking into this for me?  Do you have any relationships with HP in order to find this information?

[Huffer]

@Gordon58 you are overthinking a bit. The Maintenance and Service Guide (Service Manual) for each model series specifies the type of storage that can be used. I have been an Expert for HP on its Forums for over 20 years but am not an HP employee and my level of access to internal documents is no better than the public's, although most of the public would not be aware of some of the places you can find materials. HP is very protective of its actual engineering documentation like schematics and nobody outside "need to know" in HP has access to that. So ask me any model HP laptop that is actually or has been available for sale in the last 8 years or so and I can tell you whether it can accept an NVME M.2 SSD.