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- HP Community
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- Re: Need Extended Display for Multiple Monitors

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02-06-2024 09:50 AM
I want to extend display to multiple multiple screens. As per the laptop specifications page of my laptop model. I have a USB 3.1 Type-C Gen 1. I'm unable to connect a new display using the Type-C HDMI dock. I could find out that USB 3.1 Type-C doesn't support the transfer of video signals. I want to connect to an external display using Type-C port. Will I be able to change the port to USB 3.2 or thunderbolt port from any Laptop Service retailer? Will my laptop and motherboard support it?
If not, what is the ideal solution for this problem. Please let me know the available solutions. I already invested a lot on this laptop to speed this up and regarding the other issues a day ago.
Solved! Go to Solution.
Accepted Solutions
02-08-2024 01:57 PM
Hi @abhishikth_raj,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
Unfortunately, the HP Pavilion - 15-Cc055od model you have does not feature Thunderbolt 3 or USB 3.2 ports, which would allow you to connect an external display through the Type-C port directly. As you mentioned, the USB 3.1 Type-C Gen 1 port on your laptop does not support video signal transfer.
Changing the port type or adding Thunderbolt support is not a simple upgrade that can be done by a laptop service retailer. It would require significant changes to the laptop's hardware, including the motherboard, which is not feasible or cost-effective.
However, there are several alternative solutions you can consider to connect multiple monitors to your laptop:
USB to HDMI Adapter: You can use a USB to HDMI adapter to connect additional monitors to your laptop. These adapters typically come with their own display drivers and do not rely on the laptop's built-in ports. Make sure to get a USB 3.0 or later adapter for better performance.
Docking Station: Consider getting a USB docking station that offers multiple display outputs. These docking stations connect to your laptop via USB and provide additional HDMI or DisplayPort outputs for connecting multiple monitors.
External Graphics Card (eGPU): If you need more graphics power for demanding applications or gaming, you could invest in an external graphics card enclosure that connects to your laptop via Thunderbolt 3, if your laptop supports it. However, since your laptop lacks Thunderbolt support, this option is not viable for your current setup.
VGA or HDMI Port: If your laptop has an HDMI or VGA port, you can use it to connect one additional monitor directly. This, combined with a USB to HDMI adapter, could allow you to connect multiple monitors.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.
02-08-2024 01:57 PM
Hi @abhishikth_raj,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
Unfortunately, the HP Pavilion - 15-Cc055od model you have does not feature Thunderbolt 3 or USB 3.2 ports, which would allow you to connect an external display through the Type-C port directly. As you mentioned, the USB 3.1 Type-C Gen 1 port on your laptop does not support video signal transfer.
Changing the port type or adding Thunderbolt support is not a simple upgrade that can be done by a laptop service retailer. It would require significant changes to the laptop's hardware, including the motherboard, which is not feasible or cost-effective.
However, there are several alternative solutions you can consider to connect multiple monitors to your laptop:
USB to HDMI Adapter: You can use a USB to HDMI adapter to connect additional monitors to your laptop. These adapters typically come with their own display drivers and do not rely on the laptop's built-in ports. Make sure to get a USB 3.0 or later adapter for better performance.
Docking Station: Consider getting a USB docking station that offers multiple display outputs. These docking stations connect to your laptop via USB and provide additional HDMI or DisplayPort outputs for connecting multiple monitors.
External Graphics Card (eGPU): If you need more graphics power for demanding applications or gaming, you could invest in an external graphics card enclosure that connects to your laptop via Thunderbolt 3, if your laptop supports it. However, since your laptop lacks Thunderbolt support, this option is not viable for your current setup.
VGA or HDMI Port: If your laptop has an HDMI or VGA port, you can use it to connect one additional monitor directly. This, combined with a USB to HDMI adapter, could allow you to connect multiple monitors.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.
02-12-2024 05:23 AM
Thank you for your response!
Can you please help me out by providing the product links for what you have suggested. I'm confused about what could be the best fit for my use case. I at least need to connect to 3-4 display's additionally.