Need Replacement Battery: JC03. Part Number: 919700-850

[Somnath]

I am looking for replacement battery in India. Details below:

Laptop Model: HP 15BS 113DX

Laptop Product No: 3PL52UA

Battery Model: JC03

Battery Spare Part: 919700-850

Please help where can I buy this. Thanks.

[praveenbv]

Hi @Somnath,

Welcome to the HP Support Community. I'd be happy to assist you with the replacement battery. 

Use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal. 

  

Alternatively, I suggest you talk to HP support and discuss your options, follow the below steps to get started: 

  

1) Click on this link. 

2) Click on Sign-in or select the product using the below step: 

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself! 

  

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, here's how private messages work: Click here for details.  

Hope this helps! Keep me posted.  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

Have a great day!  

[Somnath]

I already contacted HP support and they created a ticket. Ticket #148913. But I haven't heard from HP yet.

I am surprised that a battery is not available on HP store for a model which had worldwide warranty. 

[praveenbv]

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer or HP chat support Team

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

[Somnath]

I am in India. The laptop was purchased in USA. Any possibility that I get an exact or compatible original HP spare part?

Can I get an estimate for the shipping cost?

[praveenbv]

Hi@Somnath,

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!