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HP Recommended
HP Envy Notebook
Microsoft Windows 10 (64-bit)

My battery won't charge anymore and the HP diagnostics says I need a new battery. How do I find the part number for the battery, info on changing the battery, and how much it costs ( assuming the battery still exists).

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @JCBrunswick .
The price of the battery varies depending on the store where you buy it, country etc, however the battery that takes your equipment is as follows:
849314-856 ASSY-BATT 3C 41WH 3.63Ah LI SG03041XL-PR

Other option:

3-cell, 61-WHr, 5.36-WHr, Li-ion 849315-856

You can probably find it with the part number on Amazon or Ebay.
In order to replace the battery you can follow the instructions on the following page 26:

http://h10032.www1.hp.com/ctg/Manual/c05282360.pdf


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

1 REPLY 1
HP Recommended

Hello @JCBrunswick .
The price of the battery varies depending on the store where you buy it, country etc, however the battery that takes your equipment is as follows:
849314-856 ASSY-BATT 3C 41WH 3.63Ah LI SG03041XL-PR

Other option:

3-cell, 61-WHr, 5.36-WHr, Li-ion 849315-856

You can probably find it with the part number on Amazon or Ebay.
In order to replace the battery you can follow the instructions on the following page 26:

http://h10032.www1.hp.com/ctg/Manual/c05282360.pdf


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.