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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Need a replacement ribbon cable

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01-29-2024 12:52 PM - edited 01-29-2024 12:53 PM
Go to the below site and put in your serial number and look for 'cable". Then use google to locate the cable and try to match the part
https://partsurfer.hp.com/partsurfer
For example, N09648-001 connects the touchpad assembly to the motherboard
Ebay shows that part here but I had to look at a couple of photos until I found one that listed the ribbon cable MPN
You need the T00 but the S00 might work as that letter might mean a color code or some cosmetic change. Or it might be the length and if too short it will not work.
I have looked up parts like your NBX0002ZT00 ribbon cable for other authors and it turned out the problem was not the ribbon cable but it was the ZIF latch that was broken. If your cable does not lock into position on the motherboard then likeley there is no problem with the cable, just the connector that is defective.
Take a picture of the problem and post it if in doubt.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
01-29-2024 02:01 PM - edited 01-29-2024 02:04 PM
That code is the manufactureres part number for the ribbon cable. It probably comes in 100 meter rolls and that part number is printed every so often along the length. You will NOT find that part number at HP. You will have to google for the HP part, find an images somewhere, and look to see if it matches.
Usually there is a tag attached to the cable with an HP part number. Post a picture of the cable front and back along with a ruler to get a length estimate.
What does the cable attach to?
The moderatore will not let you post a serial number so post lthe url to the partsurfer that represents your system.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it