Need help locating Pavillion part L23912-001

[geppel]

My Pavilion 15-cs2037 laptop screen broke and I have a new screen to replace it with. However apparently I need an Adhesive Tape Kit part# L23912-001 in order to secure the new screen into position. I have called around to various vendors to locate this part but they are all out of stock, and one told me that HP is no longer sending this to venders. The only place I could find that seems to have it is located in Australia.

Does anyone know of a source for this part, or is this a substitute part# that I should look for?

[Echo_Lake]

@geppel
Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[nj7210]

@Echo_Lake

I also have the same issue. My  HP Pavilion 15-cs0073cl laptop screen broke. Now, I need an Adhesive Tape Kit part# L23912-001 in order to secure the new screen into position but can't find it anywhere - eBay, HP, Amazon, Newegg, etc. 

I would appreciate it if you could help me getting the part?  Thanks

[geppel]

Sorry for not posting my solution sooner. The supplier of my replacement screen suggested usind Scotch brand double side tape. This has worked very well for me.

Of course this tape cannot be easily removed should the screen need to be replaced again in the future, but, since the warranty was long gone, I figured it was an ok solution.

[Echo_Lake]

@geppel

Thank you for posting back. 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.