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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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‎08-06-2017 10:41 PM

HP Recommended
Product: HP 15 TouchSmart Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Okay im not sure how to explain this.But sometimes my battery will charge and sometimes it wont.I have to reboot my latop for my battery to charge.Im not sure if its the battery or the laptop charger going bad.So if its the battery i need to know which battery i can get that is compatible.Product number of my latop is F5Y40UA#ABA.Or if its the charger i know amazon would have it.But would need the right charger that is compatible for my laptop.Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-06-2017 11:43 PM

HP Recommended

You have several ways to test and/or calibrate the battery.Page says for Windows 8 but it is same process for a Windows 10 machine:

https://support.hp.com/us-en/product/hp-15-d000-touchsmart-notebook-pc-series/6627588/model/6787685/...

 

HP Parts Store has list of parts available:

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=3ACB229F4DFB4E7499EECD0D702E74C0&SearchIn=P...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

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2 REPLIES 2

‎08-06-2017 11:43 PM

HP Recommended

You have several ways to test and/or calibrate the battery.Page says for Windows 8 but it is same process for a Windows 10 machine:

https://support.hp.com/us-en/product/hp-15-d000-touchsmart-notebook-pc-series/6627588/model/6787685/...

 

HP Parts Store has list of parts available:

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=3ACB229F4DFB4E7499EECD0D702E74C0&SearchIn=P...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎08-18-2017 06:24 PM

HP Recommended

Ok thank you.

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