Need to expand memory for Model 14s-dq0518sa

[JuanchoLor]

Hi Team, I habe bought a Model 14s-dq0518sa laptop. I wonder if I can expand de memory. I see that in the spec it says it has only one memory slot of 4 gb. thanks!!!!can you please advise???

[Paul_Tikkanen]

Hi:

Your notebook has one memory slot, and the slot can support 1 x 8 GB of DDR4-2400 memory.

You would have to remove the 4 GB memory chip and install an 8 GB memory chip in its place.

Below is the link to the service manual:

Maintenance and Service Guide HP 14 Laptop PC

[JuanchoLor]

Hi Paul, thanks very much for answer it ia very helpfull. Instead of one slot of 8gb, could it be one of 16gb instead to make it faster? 

[Paul_Tikkanen · Accepted solution]

You're very welcome.

1 x 16 GB might be possible, but it would be a complete experiment on your part.

Intel indicates the processor will support a maximum of 8 GB of memory.

Intel Celeron Processor N4120 4M Cache up to 2.60 GHz Product Specifications

You can run this command to see if it might be possible to install 1 x 16 GB:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

If the report returns a number of 33,xxx,xxx, then you can probably install a 16 GB memory chip in the slot because the report would be detecting the circuitry for two memory slots, even though there is only one.

If the report indicates 16,xxx,xxx then most likely a 16 GB memory chip will not work.

If you decide to roll the dice on a 16 GB chip, please post back and let us know if it worked.

[JuanchoLor]

Hey Paul, thanks so much. I run those commands and found that the calculation is 32gb so it means those 16gb for one. Now is up to me whether I would run the experiment or not. Thanks very much. !!!!!I

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

Since the report returned the 32 GB memory support, I am fairly confident that a 16 GB memory chip will work.

You should be able to use a DDR4-3200 memory chip which will automatically bridge to 2400 MHz if you can't find a compatible DDR4-2400 MHz chip.

Crucial RAM 16GB DDR4 3200MHz CL22 (or 2933MHz or 2666MHz) Portable Memory CT16G4SFRA32A : Amazon.co...

I did find this DDR4-2400 chip that should be compatible:

Timetec Hynix IC 16GB DDR4 2400MHz PC4-19200 Unbuffered Non-ECC 1.2V CL17 2Rx8 Dual Rank 260 Pin SOD...