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HP Recommended
HP ENVY TS 17 Notebook PC
Microsoft Windows 10 (64-bit)

Not able to setup Face Loing on windows 10, not sure if my laptop has IR Camera or not! The current driver isntalled is from microsoft HP Truvision HD, though it does not say it is IR, but i just need to make sure that it is the driver from HP

 

Model: m7-j120dx

Product: E8A11UA#ABA

 

Appreciate your kind help to find out if i should have face login or not with whindows hello!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

According to your Specs page it is not an IR camera. HP TrueVision HD Webcam 

https://support.hp.com/us-en/product/hp-envy-touchsmart-m7-j100-notebook-pc-series/5401178/model/687...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

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2 REPLIES 2
HP Recommended

According to your Specs page it is not an IR camera. HP TrueVision HD Webcam 

https://support.hp.com/us-en/product/hp-envy-touchsmart-m7-j100-notebook-pc-series/5401178/model/687...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Appreciate your swift response, it answers my query.

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