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‎04-29-2021 02:54 PM

HP Recommended
Product: HP ENVY Notebook Signature Edition
Operating System: Microsoft Windows 10 (64-bit)

Product ID: 00325-95800-00000-AAOEM

 

The battery has died so I would like to order a replacement but I'm not sure which one to get or where.

 

Please advise.

 

Thank you!

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-29-2021 06:17 PM - last edited on ‎08-21-2024 07:25 AM by

HP Recommended

The Product ID is not what we need it's the model or product number:

 

Instructions to find number:

 

https://support.hp.com/us-en/document/ish_2039298-1862169-16

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2 REPLIES 2

‎04-29-2021 06:17 PM - last edited on ‎08-21-2024 07:25 AM by

HP Recommended

The Product ID is not what we need it's the model or product number:

 

Instructions to find number:

 

https://support.hp.com/us-en/document/ish_2039298-1862169-16

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‎05-19-2021 01:05 PM - last edited on ‎05-19-2021 01:11 PM by

HP Recommended

Thank you for your help!

 

I was able to find the product number and be directed to where to purchase the battery via the HP Support Assistant in Windows.

 

If anyone else is in the same boat, the product # for the HP ENVY Notebook (HP ENVY - 17-U193MS) is W2K95UA#ABA.

 

Here is the battery info:

HP BATTERY: part number:  849314-856       description: ASSY-BATT 3C 41WH 3.63Ah LI SG03041XL-PR

 

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