• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Zbook Studio G3
Microsoft Windows 7 (64-bit)

Hi

I had some battery issues and in a move of extreme brilliance, I de-installed the Microsoft ACPI Compliant Method Battery Control driver in the window 7 device manager.

 

Upon reboot it did not re-install.  This is a huge pain and I seem unable to find a way of getting it re-installed.

 

When I do "scan for hardware changes"  windows starts "Installing device driver software"  but it unable to find this driver.  It comes up with "Unidentified Device"

 

I would be VERY happy to download and manually install this again.  Right now the battery seems to work but I have NO idea how much charge it has...  and I can't turn it on in the Notification Center.  The "Power" option is grey'ed out in the systems options.

 

Any advise or help would be most greatly appreciated!

 

Ian

 

1 REPLY 1
HP Recommended

If I just replace the battery with a new one will that fix it?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.