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‎10-01-2017 12:28 PM

HP Recommended
Product: HP Pavilion 14
Operating System: Microsoft Windows 10 (64-bit)

The hard disk drive is dying. There are 100+ unstable sectors on the drive and the number is growing a bit each week.

 

I just need to know what make/model of a new drive that will work with the laptop.

 

I'd rather find a way to locate and lockout unstable sectors, but haven't found any utility software that'll do it. Yet.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-01-2017 12:32 PM - edited ‎10-01-2017 12:33 PM

HP Recommended

Hi.

Welcome to forum DavidL-810 .

Compatible hard drives:

Hard drive (does not include hard drive bracket, hard drive connector cable, or screws):

1-TB, 5400-rpm, 9.5-mm 676521-001

750-GB, 5400-rpm, 9.5-mm 634250-001

500-GB, 5400-rpm, 9.5-mm 634932-001

500-GB, 5400-rpm, 7.0-mm 683802-001

320-GB, 5400-rpm, 7.0-mm 670035-001

 

Ordering HP Certified Replacement Parts

 
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

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5 REPLIES 5

‎10-01-2017 12:32 PM - edited ‎10-01-2017 12:33 PM

HP Recommended

Hi.

Welcome to forum DavidL-810 .

Compatible hard drives:

Hard drive (does not include hard drive bracket, hard drive connector cable, or screws):

1-TB, 5400-rpm, 9.5-mm 676521-001

750-GB, 5400-rpm, 9.5-mm 634250-001

500-GB, 5400-rpm, 9.5-mm 634932-001

500-GB, 5400-rpm, 7.0-mm 683802-001

320-GB, 5400-rpm, 7.0-mm 670035-001

 

Ordering HP Certified Replacement Parts

 
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
Was this reply helpful? Yes No

‎10-01-2017 02:23 PM

HP Recommended

Thank you. Will other 5,400 rpm drives work? What about a Seagate or Western Digital?

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‎10-01-2017 02:25 PM - edited ‎10-01-2017 02:56 PM

HP Recommended

It is likely that if they work.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
Was this reply helpful? Yes No

‎10-01-2017 02:49 PM

HP Recommended
If... what?
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‎10-01-2017 03:40 PM

HP Recommended

Thank you again!

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