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‎10-05-2020 01:58 PM

HP Recommended
Product: Example: Pavilion
Operating System: Microsoft Windows 10 (64-bit)

I was trying to install a windows update and it said that I had to update the BIOS, so I downloaded hp assistant and it wasn't something that came up in the things that need updated. However windows is still telling me that I need to upgrade the BIOS, how do I go about this?

3 REPLIES 3

‎10-05-2020 02:05 PM

HP Recommended

@Slg68507 

 

Before we can help, we need to know what EXACTLY is your HP Pavilion ? Please use the following instructions to find out the model/product of your machine:


               https://support.hp.com/us-en/document/c03754824

      or

               https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎10-05-2020 02:21 PM

HP Recommended

It's an HP 17-g121wm

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‎10-05-2020 02:48 PM

HP Recommended

I also have the product number if you need that as well.

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