• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-04-2021 06:57 AM

HP Recommended
Product: HP Pavilion Notebook - 17-g153us
Operating System: Microsoft Windows 10 (64-bit)

Need help figuring out what this device is and a driver for it.

ACPI\VEN_INT&DEV_340F

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-04-2021 08:30 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package provides the driver that enable Intel Collaborative Processor Performance Control (CPPC) in supported notebook models that are running a supported operating system. CPPC reduces active power to deliver improved battery life and allows the system to reach deeper lower power states.

 

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72039.exe

 

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted...

 

[Manufacturer]
%Mfg% = IntelDevice, NTamd64.6.2, NTamd64

[IntelDevice.NTamd64.6.2]
%INTELPCC.DeviceDesc% = IntelHSWPcc,ACPI\INT340F

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-04-2021 08:30 AM

HP Recommended

Hi:

 

You need this driver for that device...

 

This package provides the driver that enable Intel Collaborative Processor Performance Control (CPPC) in supported notebook models that are running a supported operating system. CPPC reduces active power to deliver improved battery life and allows the system to reach deeper lower power states.

 

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72039.exe

 

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted...

 

[Manufacturer]
%Mfg% = IntelDevice, NTamd64.6.2, NTamd64

[IntelDevice.NTamd64.6.2]
%INTELPCC.DeviceDesc% = IntelHSWPcc,ACPI\INT340F

Was this reply helpful? Yes No

‎02-04-2021 09:23 AM

HP Recommended

That was exactly what I needed. driver fixed the issue..

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.