New SSD doesnt work in M2 slot.

[Ali2525]

HP envy 15 laptop doesnt see New SSD after placed to M2 slot. Nothing happen, i tried to reach bios advanced settings but there is no advanced menu in HP bios.i tried another pc  and SSD working well.  What can i do, updated all drivers and setup windows 10 again but noting changed please help. 

[Paul_Tikkanen]

What type of SSD did you install (NVMe or SATA) and what is the full model number or product number of your notebook?

[Ali2525]

HP ENVY 17-K200NT CORE İ7 5500U 2.4GHZ-16GB-1TBSSHD-17.3"-4GB-W8.1 NOTEBOOK

Crucial e100 pci e gen 4 nvme sdd

[Ali2525]

Hi Dear Tiklanen

Product number :     J0B61EA#AB8

Serial No:   5CD42438M6

SSD :CRUCİAL E100 PCİ E GEN4 NVME SSD 

[Paul_Tikkanen · Accepted solution]

Below is the link to the service manual for your notebook:

c04409752.pdf

Chapter 1 has the supported drive types..

The reason the Crucial or any other NVMe SSD doesn't work in your notebook is because the M.2 slot only supports SATA SSD's not NVMe.

You need a SATA drive like this:

Amazon.com: Western Digital 500GB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/...