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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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I bought two new hp laptops
today. Haven't used it. Just plugged it in and it comes up with a CMOS checksum invalid message. And the battery writes plugged in but doesn't add any percentage. It shows white light when I plug it and sometimes the white light blinks 5 times. It offs once I unplug the charger.
HP Recommended
From where did you purchase the laptops?
You should be able to get an RMA to get a replacement on the non-working unit.
You can start at the hyperlink below.
https://support.hp.com/us-en/help/repair
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