New laptop with AMD Ryzen 7 AI - the CPU is extremely hot with no load

[krysarr]

Hi!
I bought a new laptop (HP Omnibook 3) a month ago and since the very beginning the fan's been very noisy.
The temperatures of the CPU (AMD Ryzen 7 AI) are quite high (up to 95° C) with practically no load.
Is it normal? Do I have to accept it as a feature of this CPU? Or it's a faulty piece?

Thank you!

[Kuroi_Kenshi]

Hi @krysarr,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your new HP Omnibook 3 laptop with AMD Ryzen 7 AI is running extremely hot and the fan is noisy, even with little or no load. Let’s go through a few steps to check what could be causing this:

Check for background processes
Open Task Manager and look for any apps or processes using CPU heavily.
Sometimes Windows updates or pre-installed software can run in the background and cause high temperatures.

Update BIOS and drivers
Make sure the laptop BIOS and AMD chipset drivers are up to date.
Outdated firmware or drivers can prevent proper power and thermal management.

Check power plan settings
Go to Control Panel → Power Options and select a balanced or power-saving plan.
Some high-performance plans keep CPU at maximum frequency, increasing temperature even at idle.

Inspect for blocked vents
Ensure the air vents on the laptop are not blocked by objects or dust.
Proper airflow is essential for cooling, especially on thin laptops.

Monitor temperatures with software
Use tools like HWMonitor or AMD Ryzen Master to track CPU temperatures and clock speeds.
Check if the CPU is staying at maximum frequency at idle — that could indicate a firmware or thermal sensor issue.

Perform a clean boot
Restart Windows with only essential services running.
This helps determine if background software is causing the high CPU usage and temperature.

Check fan operation
Listen if the fan ramps up and down normally or runs constantly at full speed.
A stuck or improperly controlled fan can cause consistently high temperatures.

I hope this helps.

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Best regards,