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No CMOS battery

HP Recommended
Pavilion Power 15-cb013ur
Microsoft Windows 10 (64-bit)

Hi everyone, I'll tell you a story.  I'll start from the very beginning as it was. My battery broke (swollen) and I pulled it out of the laptop. After that, after each shutdown from the outlet and turn on back the next day, my bios is constantly reset to factory settings with a cmos error 502 (I don't remember exactly).  I thought there was a problem with the cmos battery and wanted to reinstall it. After disassembling the laptop, I did not see any cmos battery, nor even a place for it. To be honest, I was a little shocked. I even downloaded the official disassembly manual for my laptop and it says the battery should be in place, circled in red. How to work now? It annoys me after each turn on the computer to climb into the BIOS and return the settings to their place. photo_2020-08-01_14-28-21.jpgphoto_2020-08-01_14-28-24.jpg

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HP Recommended

Hi @Kolobayka

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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