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This is notification that I will be contacting the Department of Consumer Affairs for HP knowingly committing Consumer Fraud in the failure to disclose known issues with overheating and crashing to do the lack of cooling and no fan in the unit. The unit continuously freezes and will not do anything due to the said overheating which is putting stress on the hard drive as well as the motherboard. 

I seek full reimbursement compensation of the full retail price at the time of release, or full replacement with current model of the same value price point. 

This was an inherited computer from my father when he passed away. I am a computer tech and engineer with over 25 years of experience as well as a few years in law which I will use every resource available at my disposal to hold HP accountable. 



You have 72 hours to contact me with a full acceptable resolution before I contact the Attorney General's Office as well as the Department of Consumer Affairs and Better Business Bureau. 

1 REPLY 1
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@Nathan87112 

 

You have unknowingly threatened a user community comprised of volunteers.

There is absolutely no response we can provide that has any impact on your situation.

 

Request for Review

 

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Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.