No Synaptics control

[chrislind22]

I cannot access controls for the Synaptics touch pad. When I click on the Synaptics Touchpad in control panel it pops up an error: Unable to connect to Synaptics Pointing device driver.  The touchpad works fine, but I cannot access the controls for it. I have reinstalled the HP touch pad driver and nothing changed. I have tried to unistall the touchpad but I cannot access the driver to uninstall it. I would like to adjust the touchpad or even turn it off, but I cannot do that. It is hard to type when you keep bumping into the touch pad, and I use a cordless mouse.

[chrislind22]

OK, I downloaded and installed the previous version of HP Synaptics driver and the touch screen now is controllable.

Now I can wait for an updated driver to fix a problem that HP doesn't seem to admit, know about, or care about.

[Dvortex · Accepted solution]

Hello, @chrislind22 - Greetings!

Thanks for accessing the HP Support Forums for extra support! I see that you are experiencing issues with your Synaptics touchpad. I will do my best to assist you with this issue 🙂

I would suggest you go through the troubleshooting steps mentioned here: http://hp.care/2f1DqWH 

If the issue persists, try downloading and installing Synaptics Windows 10 driver from here: http://hp.care/2dKYoYE 

Let me know if that helps!

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[chrislind22]

accually I fixed it myself....

Thanks for the help!:smileywink: