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JessikaV
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This may be a strange question but I've just opened up the laptop to retrieve the hard drive but it appears to be literally missing.
All the material I've managed to download suggests the hard drive should be in the bottom left corner, but it is empty. Does this mean there isn't a removable hard drive?
1 ACCEPTED SOLUTION
Accepted Solutions
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Hi, @sibri
Your notebook has a M.2 solid state drive, not a 2.5" drive...
The drive is circled in red, and can be removed and replaced.
You have removed it, and have it reversed. The other end goes into the slot.
See chapter 1 of the service manual for the supported M.2 drive types.
The M.2 slot supports SATA M.2 SSD's only, not NVMe.
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HP Recommended
HP Recommended
Hi, @sibri
Your notebook has a M.2 solid state drive, not a 2.5" drive...
The drive is circled in red, and can be removed and replaced.
You have removed it, and have it reversed. The other end goes into the slot.
See chapter 1 of the service manual for the supported M.2 drive types.
The M.2 slot supports SATA M.2 SSD's only, not NVMe.
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HP Recommended
hi
whether it is one or the other model you have an m2 SSD
https://support.hp.com/us-en/product/hp-pavilion-13-u000-x360-convertible-pc/10862149/manuals
at the bottom right of your first photo
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